Press Release

Amazon Customers in Mexico Can Now Pay their Products in Cash at OXXO Stores

FEMSA

  • This new form of payment is available in the more than 19 thousand OXXO stores in Mexico.
  • Customers select their products in Amazon.com.mx and have a 48 hour term to complete the transaction in cash in an OXXO store, which will be reflected on real time.

Mexico City, Mexico September 14th, 2020. – Today, Amazon México and OXXO announce a new form of payment for purchasers. This new service allows customers to choose in Amazon.com.mx the option of “cash payment” and complete their order by paying the exact quantity in any of the 19 thousand OXXO stores available in the country. This benefit offers users that do not have a credit or debit card another option to access millions of products in Amazon.com.mx.

When selecting the cash payment method, customers receive a barcode that they must use to pay – in the next 2 subsequent days – in any of the 19 thousand OXXO stores in Mexico. The package will be processed and sent one the correspondent payment is made, which is reflected instantaneously. We have begun to display this service and it will be completely active in all of Mexico in the upcoming weeks.

“In OXXO, our goal is to improve the value proposal we offer. This continuous innovation allows customers to satisfy different needs in a single place and bring them the best purchasing experience possible. Thanks to this service that we are launching with Amazon, we are strengthening the network of services by offering consumers more payment solutions processed in real time,” said Santiago Rivera, Electronic and Financial Services Manager in OXXO.

The new payment experience gives customers the flexibility to carry out transactions for specific items when buying in Amazon.com.mx. For the users who want to contribute with an additional sum of money to their Amazon balance to use it in future acquisitions, they can use Amazon Cash as a payment method. Amazon Cash is also available in the OXXO stores of the entire country.

“In Amazon, we are constantly innovating and working to find exciting and convenient ways to offer the best purchasing experience to our customers. Today, we are delighted to announce, along with OXXO, a new, convenient and opportune way for customers to buy in Amazon.com.mx and pay in cash”, said David Miller, Country Manager at Amazon México. “This new service allows customers to select and then pay the exact required amount to acquire any of the millions of products we have in Amazon.com.mx; all of this without the need to have a credit or debit card”.

For more information on this service, please visit Amazon.com.mx/pagosenefectivo.

About Amazon

Amazon is guided by four principles: obsession for the customer instead of focusing on the competition, passion for invention, commitment to operative excellence and long-term thinking. Comments of customers, one-click purchases, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are some of the products and services in which Amazon has been a pioneer. For more information, visit amazon.com/about and follow @AmazonNews.

About FEMSA

FEMSA is a leading company that creates economic and social value through companies and institutions and seeks to be the best employer and neighbor of the communities where it has a presence. It participates in retail trade through FEMSA Comercio, which includes the Proximity Division and of which OXXO, a chain of small format stores, is a part of. It also has a Health Division that includes pharmacies and related activities as well as a Fuel Division that operates the service stations chain, OXXO Gas. In the beverage industry it operates Coca-Cola FEMSA, public bottler of Coca-Cola products; in the beer sector, it is a shareholder of HEINEKEN, a company present in more than 70 countries. Additionally, through FEMSA’s Strategic Businesses Business Unit, it offers logistics services, point-of-sale refrigeration solutions and plastics solutions to FEMSA companies and external clients. Through its Business Units, it employs approximately 300 thousand employees in 13 countries. FEMSA is a member of the Dow Jones Sustainability MILA Pacific Alliance Index, the FTSE4Good Emerging Index and the Mexican Stock Exchange Sustainable IPC, among other indices that evaluate its performance in sustainability.

About FEMSA Comercio

FEMSA Comercio is a company that generates economic and social value in the countries where it has a presence. It operates different retail chains of small-format stores in Mexico, Colombia, Chile, Peru and Ecuador, among which are the OXXO stores, YZA, Farmacon, Moderna, Cruz Verde, Fybeca and SanaSana pharmacies, and the Maicao beauty stores. It also operates service stations under the OXXO GAS brand. Through its business units, FEMSA Comercio employs more than 180,000 employees and serves more than 13 million consumers every day.

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Get in Touch

Hanako Taniguchi
Press Relations at FEMSA
+52 (55) 5249-6820
[email protected]

Oscar F. Martínez
Press Relations at FEMSA
+52 (81) 8318-1863
[email protected]