Strategy

Sustainability Strategy

PEOPLE COMMUNITY PLANET
Human and labor rights Good neighbor Climate action
Justice, equity, diversity and inclusion Customers at the center Water management
Integral well-being Suppliers with positive impact Circular economy
CORPORATE GOVERNANCE, ETHICS, AND VALUES
Corporate responsibility
Ethical behavior and risk management

Public Goals

AXIS PRIORITY TOPIC 2030 GOALS
People Human and labor rights More than 90% of collaborators engaged.
Integral well-being 100% of collaborators with access to at least one type of formal psychological support: In-person or virtual psychological counseling, psychological support apps, and/or a 24/7 helpline.
Justice, diversity, equity and inclusion 40% of executive positions held by women.
Community Good neighbor 20 million people benefited by community well-being initiatives.
Suppliers with a positive impact 90% of purchases from local suppliers in all Business Units.
Planet Climate action 85% renewable electricity used in all our operations.
Water management Achieve a neutral water balance across all operations, with priority given to water-risk areas.
Circular economy Zero waste from operations sent to landfills.

People

We are committed to the comprehensive development of our collaborators, creating respectful, inclusive, and collaborative work environments, providing decent working conditions, and providing essential support for their well-being.

PRIORITY TOPICS FOCUS AREAS STATEMENT

 

Human and labor rights		 Guarantee safe and decent working environments that guarantee optimal conditions for all people. We promote Human Rights as a fundamental principle and respect human dignity above all other business considerations.

 

Justice, equity, diversity, and inclusion		 Guarantee gender equality. We are a mirror of the diversity of customers and communities we serve, ensuring conditions of access and development for all people.
Promote an inclusive working environment (free from discrimination), strengthening the commitment between people and the organization. We recognize the multiple dimensions of the diversity of our people as a strength, seeking to ensure equality of treatment and equal opportunities for development.

 

Integral well-being		 Foster the comprehensive development of our collaborators by improving their quality of life. We are committed to promoting the integral development and quality of life of our collaborators, guaranteeing access to psychological support programs.
Promote the social mobility of our collaborators and their families by expanding opportunities for educational, economic, and personal development. We improve the Integral Well-being of our collaborators and families by facilitating opportunities for professionalization, technical training, financial education and skills development that promote personal, professional and economic growth.

Community

We are committed to contributing to the economic and social development of the communities in which we operate, seeking to generate prosperity and well-being.

PRIORITY TOPICS FOCUS AREAS STATEMENT

 

Good neighbor		 Community engagement. We contribute to improving the living conditions of our communities, positioning ourselves as a good neighbor, with initiatives that generate well-being and social mobility.
Emergency preparedness and response. We strengthen community resilience by implementing emergency preparedness and response practices for social and environmental emergencies across all Business Units.

 

Customers at the center		 Inclusive and Sustainable offering. We promote the development of an expanded portfolio of products and services that responds to the specific needs of our customers and incorporates attributes of inclusion and sustainability.
Creating value for our customers. We work alongside with our customers through initiatives that foster their development, placing their needs and contexts at the center.

 

Suppliers with positive impact		 Fair business practices. We support the growth of our suppliers through differentiated negotiation practices and fair payment, while promoting the adoption of ethical and environmentally responsible practices.
Local supplier development. We promote economic development in our communities by prioritizing purchases from local suppliers and supporting the growth of small and medium-sized enterprises (SMEs) across our supply chain.

Planet

We are committed to contributing to caring for the environment by minimizing the environmental impact of our operations throughout the value chain, as well as that of our products and services.

PRIORITY TOPICS FOCUS AREAS STATEMENT

 

Climate action		 Emissions mitigation. We mitigate GHG emissions along the entire value chain (scopes 1, 2 and 3), set reduction targets and use low-carbon technologies and practices.
Energy management. We promote energy efficiency practices and technologies, the use of renewable energy sources, and electric mobility in our operations and in the value chain.
Climate change adaptation. We manage the risks and opportunities of climate change seeking to ensure business continuity, minimize operational interruptions and protect our people, community and infrastructure.

 

Water management		 Water efficiency and security. We have world-class practices and develop action plans to optimize water efficiency in our operations, as well as promote water security in the communities where we operate.
Biodiversity and ecosystem protection. We promote the protection of biodiversity, ecosystems, and non-deforestation by minimizing our environmental footprint and promoting nature-based solutions throughout our value chain.

 

Circular economy		 Waste reduction and management. We ensure proper waste management in our operations, preventing it from reaching sanitary landfills.
Circularity of Products and services. We seek our packaging and that of our own brand suppliers to use recycled material, and to be recyclable at the end of their useful life, and we promote the collection of the packaging of our products introduced into the market.

Corporate Governance

We understand that robust governance is vital to ensuring responsible business management and operations and achieving long-term value creation by aligning and driving both economic and social performance, as well as ensuring accountability and building legitimacy with all stakeholders.

PRIORITY TOPICS FOCUS AREAS STATEMENT
Corporate responsibility Governing bodies. We review our governing bodies to incorporate best practices that are aligned with our sustainability goals.
Evaluation processes. Our boards and committees are periodically evaluated in terms of their structure, operation, and functioning in order to manage their performance. We promote the participation of our companies in sustainability assessments, carried out by independent third parties and we ensure that the Sustainability Strategy and processes are regularly audited by an independent internal area.
Transparency. We inform our stakeholders, through public reports, about our sustainability strategy, practices, and performance. We also promote transparency in the disclosure of our key executives’ compensation structures, while maintaining strict adherence to safety and confidentiality considerations.
Stakeholder engagement. We have channels and mechanisms to address the concerns and needs of our environment/stakeholders and incorporate relevant issues into our strategy.
Ethical behavior and risk management Ethics and culture of lawfulness. We maintain robust ethics policies that are reviewed periodically, complemented by processes that encourage ethical behavior in our operations and within our value chain. Our collaborators are committed to complying with all policies and regulations, and we periodically assess their knowledge and adherence to these requirements. We conduct our business in full accordance with the law, acting with integrity, and implementing controls to prevent money laundering and terrorist financing. We uphold a zero‑tolerance stance on bribery, and we firmly reject, report, and combat any act of corruption.
Information Governance & Security. We have strong security policies, structures, tools and management processes that guarantee the confidentiality, availability and integrity of information.
Risk Management. We have tools and recurring processes to identify and manage economic, environmental and social risks to which our businesses and brands may be exposed.