Our Community

Our Community

We contribute to the positive transformation of the communities in which we operate. To do so, we work every day to strengthen internal capabilities to build relationships with the community based on dialogue and collaboration, which offer people and companies greater possibilities for success and permanence.

Overall Wellbeing

We present the objective of our Overall Wellbeing priority topic, and its four focus areas.

Objective

We have a portfolio of affordable products with nutritional and health care oriented attributes, specifically:

• We give access to our products’ information (nutritional information, ingredients lists, risks, etc.) to our customers and consumers.

• We have zero tolerance processes for the sale and marketing of products to restricted population groups

• We promote healthy lifestyles (nutrition, physical activity, mental, and emotional well-being) in the communities, especially among children and teenagers.

• We have points of sale, facilities, and work centers that help promote safe environments in the communities where we operateWe invest in technology and develop practices, protocols, and management systems to ensure that our operation’s vehicles travel safely on public roads.

• We have robust policies, structures, governance, and processes in place to ensure the protection of our clients’, consumers’ and suppliers’ information

• We ensure the safety, quality, and traceability of all of our brands’ consumer products, including generic drugs, own-brand proximity, KO beverages, prepared foods, etc.

• We contribute to urban arborization in all our businesses, when possible. We promote reforestation of terrestrial ecosystems.

• In order to contribute to the cleanliness of the communities where we operate, we promote a culture of responsible waste collection and management. We foster a Circular Economy environmental culture within the communities.

• Through programs and initiatives, we promote actions and foster an environmental culture to reduce emissions in communities, suppliers, and traditional channels.

• We encourage our collaborators to make contributions to their communities through volunteering activities.

• We facilitate and communicate the mechanisms for our customers to join in the transformation and support of their communities through rounding-off and other campaigns.

• We generate social license to operate by building sustainable relationships with our neighbors by defining activities and programs that generate value to the community.

• We seek to use food and medicines that are not commercialized in our businesses.

Objective

• In line with the capabilities of each business, we contribute to Economic, Labor, Financial, and Digital Inclusion in the communities where we operate through our actions, products, and services.

• We promote the development and professionalization of the traditional channel / non-institutionalized segments in the industries in which we participate.

• We encourage purchases from local suppliers.

• We contribute to the professionalization and development of SMEs in our supply chains.

• We contribute to the development of the entrepreneurship ecosystem in our geographies through investments in start-ups and participation in entrepreneurship programs.

Objective

• The members of our value chain are aware of, committed to, and comply with the FEMSA Supplier Guiding Principles.