OXXO and Santander Launch Cash Provision Service for their Clients - FEMSA
Press Release

OXXO and Santander Launch Cash Provision Service for their Clients


  • Santander cardholders will be able to use money from their debit cards at OXXO stores.
  • The service will be available in more than 19,000 OXXO stores throughout the country, from 6:00 a.m. to 10:00 p.m., 365 days a year.

Monterrey, Nuevo León, México. October 12, 2021. – OXXO seeks the continuous satisfaction of its customers, which is why alongside Santander it announces today the cash disposal service in the more than 19,000 stores throughout the country for the cardholders of this banking institution.

“We are very excited about our alliance with Santander, since we contribute to generating a positive economic and social impact by strengthening financial inclusion in Mexico. We are aware that some of our stores are located in locations where it is difficult to have access to financial services, so today we add one more proposal, such as the provision of cash for Santander cardholders. With this new service OXXO offers a practical, close, easy and fast option for our clients’ transactions, every day of the year”, said Santiago Rivera, Director of Services at OXXO.

The cash disposal will be made directly in the box, being $2,000 pesos the maximum amount allowed per transaction, and it will have a commission of $15 pesos. It should be noted that, in order to do this, the cardholder does not have to make a purchase.

With the incorporation of Santander to the money disposal service, OXXO promotes financial inclusion in Mexico, so that customers who need cash can dispose of their money in a practical way in any store in the country.

Santander joins other financial entities that have an alliance with OXXO to become a part of the broader network of the money disposal service.



FEMSA is a leading company that creates economic and social value through companies and institutions and seeks to be the best employer and neighbor of the communities where it has a presence. It participates in retail trade through FEMSA Comercio, which includes the Proximity Division and of which OXXO, a chain of small format stores, is a part of. It also has a Health Division that includes pharmacies and related activities as well as a Fuel Division that operates the service stations chain, OXXO Gas. In the beverage industry it operates Coca-Cola FEMSA, public bottler of Coca-Cola products; in the beer sector, as the second largest shareholder of HEINEKEN, one of the world’s leading beer companies with a presence in more than 70 countries. Additionally, through FEMSA’s Strategic Businesses Business Unit, it offers logistics services, point-of-sale refrigeration solutions and plastics solutions to FEMSA companies and external clients. FEMSA also participates in the cleaning products and consumables distribution industry in the United States. Through its Business Units, it employs approximately 320 thousand employees in 13 countries. FEMSA is a member of the Dow Jones Sustainability MILA Pacific Alliance Index, the FTSE4Good Emerging Index and the Mexican Stock Exchange Sustainable IPC, among other indexes that evaluate its performance in sustainability.

About FEMSA Comercio

FEMSA Comercio is a company that generates economic and social value in the countries where it has a presence. It operates different retail chains of small-format stores in Mexico, Colombia, Chile, Peru and Ecuador, among which are the OXXO stores, YZA, Farmacon, Moderna, Cruz Verde, Fybeca and SanaSana pharmacies, and the Maicao beauty stores. It also operates service stations under the OXXO GAS brand. Through its business units, FEMSA Comercio employs more than 198,000 employees and serves more than 13 million consumers every day.

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